Re-Calibration and Repair

Comply to our return and shipping policy conditions :

a)-No Product can be returned directly to Laser Point without prior asking  for a Return Material Authorization ("RMA") number.

b)-Material for which an RMA number has not been issued, will be returned to the customer at his own expenses.

c)-Laser Point is the only body entitled to repair or replace  defective parts or products, in accordance with Laser Point internal procedures.

d)-After their  servicing,  parts will be shipped  back to the customer, provided that all issued invoices  have been  previously paid in full unless differently agreed

Instructions for returning equipment :

•Ask for the  RMA number  prior to shipping any product.

•Fill the Customer RMA Form (provided by LaserPoint Customer Service)

• RMA number has to be clearly reported on all related documentation and on the outside of package.

•Ship  items through a traceable carrier.

· Re-calibration and Service

To arrange for servicing or annual recalibrations, contact your closest Laser Point  service center to obtain a Return Material Authorization (RMA) number ( not necessary for re-calibrations).

Location

Phone

Fax

E-mail

Europe

39 0227400236

39 0225029161

sales@laserpoint.it

Asia

80 400-659-8096

80 571-88225252

service@zcnsci.cn

USA

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Please always report the following information:

• Model Number

• Serial Number

• Purchase Order Number

Additional instructions can be found below on the RMA tab.